Charlie Bears is very proud to confirm that all the natural materials for current and new collections are certified as Responsibly Sourced Mohair which follows the below standard.

RMS is an international, voluntary standard that addresses animal welfare in goat farms and chain of custody of mohair from certified farms to the final product. The RMS addresses animal welfare and environmental responsibility in mohair supply chains.

The RMS goals are to:

Recognize the best practices of farmers.
Ensure that mohair comes from farms with a progressive approach to managing their land, and from angora goats that have been treated responsibly Create an industry benchmark that will drive improvements in animal care and land management and social welfare where needed Provide a robust chain of custody system from farm to final product so that consumers are confident that the mohair in the products they choose is truly RMS.

Charlie Bears are handcrafted, artist designed collectible bears, known for their expressive faces, unique hand-finished details, offering a veriety of materials and colors. No two bears are exactly alike! Many collectors love that Charlie Bears uses airbrushing, eye whites, and individual hand-finishing, making each bear special.

Pre-orders allow collectors to reserve a bear before it officially arrives in stock. However, release dates from Charlie Bears are estimates, not guarantees. Delays can happen, and many collectors recommend being patient when ordering pre-release bears.

All Charlie Bears come with:

• An official Charlie Bears tag (important for authenticity and value)
• A brown embroidered fabric tag on the bear itself

If you're buying from a third-party seller or collector, always ask for photos of the tag and original paperwork (if available).

Charlie Bears are designed in the UK and are handmade by skilled artisans in Thailand and Sri Lanka, ensuring high-quality craftsmanship while adhering to ethical employment practices.

The Cuddle Cub collection, which includes machine-made, non-jointed plush bears, is produced in China to provide a more affordable option for collectors while maintaining the charm and softness of Charlie Bears.

Some limited edition and retired bears (that may or may not be limited edition) become highly sought after and increase in value, but it is generally agreed upon in the collecting community that collecting should be about joy, not just investment. Factors that affect resale value:

• Limited editions (Mohair and Isabelle Collection tend to hold value best)
• Condition (must have tags, no damage)
• Demand (some bears become collector favorites)

If you're buying purely for investment, make sure to research past resale trends before purchasing.

Charlie Bears offers several collections, each with its own unique qualities:

• Plush & PLUMO Collection–Soft, huggable, and hand-finished. PLUMO bears have mohair accents for added luxury. Some of the bears in this category can be limited edition.
• Charlie's Signature Collection–A high-end collection with extra details and premium materials.
• Isabelle Collection (Mohair & Alpaca)–Limited edition, highly collectible, made with mohair or Aplaca fur.
• Minimo Collection–Small mohair and aplaca bears, often limited to 1,000 pieces or fewer.
• Bearhouse Bears–Non-jointed, machine washabe, and designed for younger collectors.
• Bear & Me Collection–A softer, cuddly line aimed at children and casual collectors.
• Cuddle Cubs–Machine-made, non-jointed, machine washable, and designed as a more affordable plush option.

Tracking down retired bears takes patience and persistence!

Collectors recommend:

• Facebook Collector Groups–many collectors buy, sell & trade here.
• eBay–some retired bears appear for resale, but prices can be higher than MSRP.
• Stockist Websites–Some stockists keep out of stock listings live which is a great resource for researching older bears.
• Google Searches–Try searching for the bears name + Charlie Bears, and contact sellers of even old listing as they may still have that bear for sale.

Every collector has their own approach! Experienced collectors recommend:

• Pick the bear that speaks to you! The right bear will spark at "awww" moment.
• Decide on size & materials: Plush bears are cuddlier, while mohair bears are more structured and collectible.
• Se a theme (if you want to limit your collection): Some collectors focus on specific sizes, colors or themed sets.

Yes, but only for bears we have a confirmed allocation for. If a bear is available for pre-order, we will state this clearly on the product page.

All Plush Teddies are carefully packed in secure boxes to protect your bear. We provide:

• Tracked shipping to the USA and Canada
• Protective wrapping to ensure your bear arrives in perfect condition

If you have specific shipping requests, feel free to contact us.

Proper care keeps your bears in great condition for years!

• Avoid direct sunlight–it can face the fur and tags.
• Use a cool air blow dryer or a vaccum on low–This removes dust without damaging fibers.
• Keep away from pets & smoke–Pet hair and smoke odors can damage collectibility.
• Display behind glass (for Mohair and limited editions)–This prevents dust buildup.

If you handle your bears often, inspect them for dust and gently clean them as needed.

Yes! At Plush Teddies, we offer real photos of our in-stock bears so you can choose the exact bear that speaks to you.

New bears arrive several times per year, but stock can sell out quickly–especially limited editions! Sign up for the Plush Teddies newsletter to get notified when new bears arrive.

1. Sign up for the Plush Teddies newsletter to get access to new arrivals.
2. Follow up on Instagram & Facebook (@Plush_Teddies) for bear spotlights, updates, and fun collector content.
3. Check out our website regularly for the latest bears in stock!

Still looking for answers? Contact us, and we'll be happy to help.